Console

A powerful, integrated claims management system that drives process efficiency and delivers exceptional portfolio reporting for all insurance lines 

Console enables handlers to manage more claims in less time resulting in operational cost savings, advanced management information and improved customer satisfaction. 

Policies, documents and claims information can be imported by SFTP or API
Powerful, automatic MI/KPI reporting for claims and analytics. Solvency ll & Lloyds compliant.
Console dashboard puts all claims info in front of Handlers. Allocates & diaries tasks, events, & prompts action.
Customised filing that automatically notifies the claim handler of new correspondence.
Sends & receives email from the claim file using the unique reference.
Encrypts all files for security. Provides a unique claim reference for easy searching.
Transfers policy data to the claim form. Links policies and recognises excess layers.
Automatically undertakes sanction & conflict searches.

Product Features

Our market-leading ‘plug and play’ Claims System offers a proven solution for all types of insurance. It’s robust and scalable to handle workloads of any size.

  • Cloud based solution enables office/remote working globally

  • Strong workflows with automated process, action, and task permanent audit trails

  • Integrated files that hold all correspondence and automatically files emails

  • Intuitive design with refined functionality creates an easy and effective working environment

  • Exceptional real time case and portfolio reporting

  • Scalable to unlimited users

  • Positive environmental impact – paperless

  • Integrates with Microsoft office 365, single sign on

  • Automated sanction screening

How we do it

By using our industry experience to combine advanced design with technology, including Cognitive Services, Artificial Intelligence and Machine Learning that enables data scrutiny.

System & security

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Policy management and reporting

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Claim information and workflows

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Financial management with sanction screening

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Exceptional reporting

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Document conversion

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Conflicts and complaints

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HOW WE WORK WITH YOU

Our Process

Our streamlined process aims to get you up and running as soon as possible.

Requirements Gathering

Working with you to understand requirements.

Agree Scope & Terms

Once we have you’re requirements, we’ll feed back.

System Configuration

We’ll get your system up and running to your standard.

Release

We then hand over the system and provide support!

FAQs

Questions we get asked

By default, all data is held within the UK. 

However, in order to comply with local regulations placed on our clients, we have set up systems inside other geographic regions at our clients request.

By taking the manual work load off of the handler.

With our automated workflows and document processing, we remove the unnecessary manual element required in claims handling

Yes, we have a robust API in place available for clients to utilise and access their data in a clear and concise manner, enabling them to interact with other systems.

Some customers still love a good spreadsheet, so we are still able to ingest xlsx and csv formats into the system either automatically or through manual upload.

Absolutley, though our ISO 27001:2022 compliance our legal obligations are continuously reviewed and monitored to ensure that we comply with any regulations required of us.