SLAs
SLAs
Meet your insurer SLAs against claims with the SLA Feature control. Set scheme specific SLAs and ensure that you remain compliant. Reporting decks for this information is available as standard.
With console you are free to tailor your the system to suit your own SLA’s with insurers and clients. The system will then adapt to try to make sure that you abide by these.
When an SLA is breached, a reason must be given – these breaches are then available within a concise report
SLAs at a Glance
- Response Time: Track your response to insurers and clients.
- Development Timelines: Set targets to provide relevant updates to parties.
